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Shipping Policy

Shipping Policy

How long does it take to receive my product?

Typically, it takes about 2-4 business days for it to be produced and sent out. Once shipped, Standard Shipping will deliver time 10-21  business days.

Please note that during the holidays our production time may vary.

Can I change the destination country of my order?

After your order has been sent out, you may not change your shipping address. 

How much is shipping?

How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 2-4 business days to process before they are shipped due to the customized work involved. Once you have received this email please allow 2-7 days for your tracking number to update. 

Please keep in mind delivery dates may change due to inclement weather conditions or holidays.

NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.

The following countries are temporarily unable to deliver:

Iraq、Palestinian Territories、Libya、French Polynesia、Botswana、Azerbaijan、Antigua and Barbuda、Åland Islands、Bouvet Island、French Southern Territories、Congo - Kinshasa、Heard & McDonald Islands、Côte d’Ivoire、Liberia、Mali、U.S. Outlying Islands、Micronesia、Antarctica、South Georgia & South Sandwich Islands、Saint Barthélemy、Svalbard and Jan Mayen

Please note: 

Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.
At this time, we do not ship to APO/FPO addresses or college dorms.
Expedited shipping is not offered to P.O. Box shipping addresses.
We do not offer overnight shipping.
Customs duties generated by DHL shall be borne by customers themselves

Company Name: Liangshi Trading Co., Limited

Address:UNIT 616, 6/F., KAM TEEM INDUSTRIAL BUILDING, 135 CONNAUGHT ROAD WEST, SAI WAN HONG KONG

Email: info@gellense.com

Tel: +86 15846107250

Our customer service hours are from 9:00 am to 5:00 pm in the United States

Thank you!

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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